Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
- North America : 1 - 2 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Frequently Asked Questions
Custom and personalized orders
I am not creating any custom orders at this time. Thank you for asking!
Refund or Overage Payments
NO REFUNDS
Once payment is made, no refunds for any shipping overages.
Flat rate shipping can only be applied for purchases on a single invoice, if purchasing multiple items.
If the invoice is not automatically adjusted BEFORE making payment, contact seller to adjust the invoice.
Once payment is made, any shipping overage WILL NOT BE REFUNDED.
Creation of Items
All items come from a smoke free & pet free home.
Additional Shipping Information
Items will be shipped within 1-2 business days, usually the next business day.
Items are shipped Monday-Friday Only
(No Saturday Shipping)
If you purchase an item on a Holiday, the item will be shipped on the next available business day.
Returns
I do not accept returns or exchanges. However, accidents happen. If you receive your order and there is a problem with the shipment, whether the post office or something broke along the way, or any other problems with your order, please contact.
I will try to rectify the situation to make sure that your receive exactly what you ordered.
I want you to be happy and satisfied with your order.